There is no way around it — personalization is critical to retailers. In fact, 94% of consumers will actually discontinue a relationship with a brand when messaging is not personalized and relevant to them. So, how can retailers reach new customers through personalization in today's crowded retail environment? Fabian Seelbach, senior vice president of Curology, shares his thoughts on the importance of personalization for growing an omnichannel audience.
In this interactive webinar, we'll discuss:
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