Customer Intelligence 360: Laying the Foundation for Retail Advantage

Date: Now On-Demand
Time: At Your Leisure!
Duration & Cost: 60 minutes & FREE

Michael Hoffman

Director of Ecommerce & Customer Service
Rainbow Shops

Richard Stocks

Managing Director of Customer Identity & 360 Retail Solutions
Pitney Bowes

Joe Keenan

Executive Editor
Total Retail

Joe Keenan

Executive Editor
Total Retail

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How to get a clear, holistic view of each customer, no matter how or where they interact.

Retailers today have more information about their customers than ever, and yet many face frustrating problems in putting that data to use. Challenges include an increased volume of unstructured data, disparate systems, and a siloed view of customers' needs.

Join our webcast to learn about revolutionary new approaches to "knowing your customer" that make it possible to understand customers as individuals, discern their connections, and engage with each more personally across touchpoints.

In this webinar, you will learn how Customer Intelligence 360 capabilities can:

  • Enable an interactive, omnichannel experience for customers
  • Increase customer knowledge for superior RFM results
  • Manage and measure retail outlets as omnichannel hubs
  • Questions? Email us at [email protected] or give us a call at (215) 238-5300.

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