2019 E-Commerce Trends to Capitalize On: What retailers must know to optimize their digital sales in the New Year

Date: Now On-Demand
Time: At Your Leisure!
Duration & Cost: 60 Minutes & FREE

Kabeer Chopra

Co-Founder & Chief Product Officer

Caitlin Sweeney

Director of Client Services, North America

Joe Keenan

Senior Editor
Total Retail

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With retailers currently in full-on holiday prep mode, many haven't take the time to consider what's coming next. That's a mistake. In order to start the New Year off right — and continue the momentum right through 2019 — retailers need to not only know what e-commerce trends they should be preparing their businesses for, but also the actions they must take to capitalize on them to their full potential (i.e., optimize revenues).

This interactive webinar will address the e-commerce trends that figure to have the biggest impact on retailers’ businesses in 2019, including:

  • mobile's tipping point, with a focus on what your brand can do to better engage and ultimately convert mobile shoppers;
  • personalization technology, and how it affects customer journey optimization;
  • the continued integration of social media and commerce;
  • artificial intelligence (AI) as the breakthrough retail technology, with a look at the various retail applications for AI;
  • selling cross-border, including the challenges and potential solutions; and
  • the growth of online marketplaces.

Our expert speakers will address these individual trends, providing attendees with actionable advice across the three primary phases of e-commerce marketing: acquisition, conversion, retention. Learn why customer journey optimization is the key to cultivating loyal customers in 2019 and beyond.

Questions? Email us at [email protected] or give us a call at (215) 238-5300.

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