Avoiding the Pitfalls of E-Commerce Cross-Border Selling

Date: Wednesday, March 4, 2020
Time: 2:00 PM ET/11:00 AM PT
Duration & Cost: 60 minutes & FREE

Craig Reed

SVP Cross-Border
Avalara

Kristina Stidham

Digital Content Manager
Total Retail

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Summary

Selling cross-border is a massive opportunity for retailers and brands to expand their digital footprint, but doing so presents unique challenges. When done correctly, retailers can reach new customers, take advantage of the ever-growing global economy, and reap the bottom-line benefits of selling their products and services internationally. However, selling cross-border isn't as simple as shipping orders to customers in foreign countries. It’s a complicated process, one in which retailers will need to learn the often overlooked details of selling into new markets, including tariffs, different tax systems, international shipping costs, and more. And make no mistake, cross-border shoppers expect the same excellent customer experience as do their U.S. counterparts.

In this webinar, our expert speakers will provide insights into how to make the most of your investment in cross-border e-commerce, addressing the following:

  • reducing the risk of packages getting delayed in customs;
  • avoiding rejected shipments due to surprise fees and taxes;
  • increasing satisfaction for your international customers so they come back again; and
  • much more!

Questions? Email us at [email protected] or give us a call at (215) 238-5300.


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