Readying for Retail's Return: Preparing Your Store Teams for Success Post-Pandemic

Date: On-demand
Time: At your leisure
Duration & Cost: 60 minutes & FREE

Joice Wirkus
Senior Vice President, Marketing
Big Lots
Brian Wehrle
Director, Store Experience
Rite Aid
Emily Lane
Head of Content
Retail Zipline
Joe Keenan
Total Retail
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With vaccination rates rising and the COVID-19 pandemic thankfully in what appears to be its waning days, consumers are increasingly looking forward to returning to some of their pre-pandemic behaviors, which of course includes in-store shopping. However, are retailers prepared to meet this predicted increased consumer demand for in-store shopping? Consumers, while feeling more confident, are still going to require of retailers safe and convenient shopping experiences. It's up to retailers, and their front-line store teams, to deliver on that expectation.

In this interactive webinar, our expert speakers will be addressing how retailers can prepare their stores for the forecasted surge in demand. Specifically, they will be discussing the following:

  • what retailers should be thinking about as they prepare their stores for increased traffic levels;
  • how to ensure you're creating a trustworthy and safe in-store shopping environment;
  • the role of communication in ensuring store teams are remaining compliant with corporate policies on in-store safety protocols;
  • how consistent communication across a retailer's store network can improve operations, and the impact that has on customer experience; and
  • much more!
  • Questions? Email us at [email protected] or give us a call at (215) 238-5300.

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