3 Strategies to Maximize Customer Lifetime Value

Date: Now on-demand!
Time: View at your leisure!
Duration & Cost: 60 Minutes & FREE

Amy Eschliman
Managing Director, Retail
Google Cloud
Elissa Quinby
VP, Retail Marketing
Quantum Metric
Joe Keenan
Editor in Chief
Total Retail
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Summary

Today’s state of inflation and tight budgets has many retailers flailing. Consumers are brand-switching to get the most out of their investment and avoid paying high prices — making brand loyalty a thing of the past.

To survive the downturn, brands need to rethink their retail strategy and focus on how digital can help them build lasting customer relationships.

In this webinar featuring Quantum Metric and Google Cloud, we’ll dive into three strategies to maximize customer lifetime value, including:

  • optimizing every touchpoint across the customer’s journey – especially mobile;
  • getting back to the basics, including understanding what matters to the customer;
  • bringing obsession to micro-experiences; and
  • much more!

    • Questions? Email us at [email protected] or give us a call at (215) 238-5300.




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